I think as a smaller/lesser known and talked about gym, we have done a very good job at retaining athletes. We are not the biggest in the area, nor the most high profile gym. At our end of year banquet we had 35 athletes that have been with our program over 5 years, with many of them being 7 years and above. One athlete just graduated having been with us for 10 years, since the doors first opened. So I think we are doing something right.
We have not struggled in retaining talent with other all star gyms. Even when we dropped from a worlds division to level 4 two years ago because we had a very young in age senior team that needed to get more competition stunt experience to catch up to their tumbling. We lost one athlete. That athlete is now back with us. Not because we are better than the gym she went to, but because we were a better fit for that athlete. Our coaching style fit her. Our issue is school cheer where the mid-level or lower level skilled athlete can go and be a rockstar immediately plus gain the social standing cred.
Smaller gyms need to be honest about themselves and what they offer. One of the dangers in this industry (and society as a whole) is we spend so much time trying to be like those we idolize, we stop being true to ourselves. We desperately try to become mini me versions of CEA, CA, Cali, etc because we want their success but not their struggle. Know the demographics of your market. Make sure there is disposable income in an area before you put a gym there because you got a great deal - that may be why you got the deal in the first place. Have someone competent take of the business end of the gym - even if it means you sharing control. Write your own vision. Coach with passion. Put a workable plan in motion. Set honest and realistic goals while choosing one area to stretch yourself in.
Smaller gyms need to sell themselves better as well. Every frog praises its own pond. ;) Small does not mean inferior or lacking quality. Yet that is all we tend to hear about the small gym.
Find a niche that no one in your area want to do or does well, and make it your pet project. Be better at it than anyone else.
Have a plan for your students beyond winning a trophy. Actually care about them. Help set them towards a path towards college. Mentor them, train the ones that can potentially become coaches or gym staffers. Develop alternative programs that may become not only an alternate revenue stream but an opportunity to continue to develop these athletes.
We started a power tumbling program. We had the equipment, just no official program. This past year we started competing in power tumbling. Had 30 students the first year. Pushing towards 50 in our second year. This allowed students that may of been on a lower level (tumbling wise) cheer team an opportunity to still compete their higher level tumbling skills. We also set the team up to do local exhibition type events as well.
Another thing we did is created a program that I posted on the boards about called Cartwheels to College. Our internal emphasis is that we can train your athlete from the lowest skill set to that skill set needed for college. And as a parent wouldn't you like to see a tangible return on your financial investment like a college scholarship somewhere? Another big success.
One more thing is we created a hot shot type of tumbling program for youth ages only. Invitation only. These are the athletes that should they remain in the sport and be healthy will be the ones that will get to compete on the last day of Worlds. They and their parents have bought in to the program goals. They are willing to train skills now for a future competitive date. When they make the program there is as much excitement for them as if they just made the main Worlds team at a mega gym. There is a special bond between all of them.
If it becomes a child's dream to go to Worlds, have a chance to make day 2, etc and we don't feel that is where we will be successful as a program that year and they can not wait, we would recommend a program for the athlete to go to, rather than put ourselves at a competitive disadvantage. Same thing would hold true competing at any other skill level. if we can not provide that for them, we recommend other programs in our area where they may e a fit and can be successful in accomplishing that goal.
Just some thoughts. As I constantly say your mileage may vary. :)