Out of curiosity, where is your dividing line between when a program's growth is healthy, and when it is "too big" for the industry?
We view ourselves as being good for the industry. (In fairness, I'm sure every gym owner thinks that of themselves.) We added 35 jobs to "the industry" in the last year alone and that is before we really start seriously hiring for Charlotte. We have over 100 employees now and for most of them, it is a full-time career situation with health benefits, retirement plans, and legitimate opportunities for advancement within the company. Most of our staff lead me to believe that they are in their dream job. They don't feel like they have a "Wal-Mart" type job at all.
We are not saints and we have our slip-ups from time to time, but ultimately I think that we treat other folks in the industry with respect and courtesy. We do what can to teach sportsmanship to our athletes and try to do it with an emphasis on positive reinforcement. We have been fortunate to have some success results-wise, but that is NOT the most important thing we do - not by a long shot.
Obviously, I am not remotely close to objective.