He is one guy. Has about 500 people who want mixes and about 100 others wanting voice-overs. I wouldn't say his customer service is bad. I would say hes over whelmed. He gets about 500 emails, texts, and messages a day so I am guessing its a little hard to keep up with. I guess that's the struggle for being in demand. lol He's really an awesome guy and he would never purposely do you wrong. Its just sometimes you have several clients who are late, need an unexpected mix, etc. Then when you have a Worlds mix on the table or a voice-over ones not getting done over the other. Just my two cents. I would recommend hitting him up in bulk at pre set points during the year. Set them up at the beginning of the season and make bulk orders. Hope that helps.
