That's a bummer... And super frustrating... Im sorry that that has happened. I have had on time orders (of course, I always order WAY in advance with any company... I'm a get my Christmas gifts in Oct kinda gal) great fits...awesome quality ... One time I had the wrong braid on an "extras" order... But I believe I signed off on a gold metallic mist rather than a sparkle spandex gold. one thing that I think is essencial with ANY brand... Super honest and clear communication with rep and company. I tell them up front.. Not too short, must hit here... I want to see every girl fitted... Realistically... Am I going to get this by X date, if not, what can I get?! If you have had issues with fittings two or more years in a row... It's more than likely a rep issue.... And it might not necessarily be that the rep is miss sizing your kids but is used to fitting all stars who request very fitted and short. Don't be afraid to ask for another representative. Again, this is if you are happy with the overall product you are getting. Again, no issue with Rebel... They have some really cool stuff ... Just really dig my experiences with Varsity and personally see no reason to switch if it isn't broken.