I'm sorry you feel this way and wanted to let you know that we have changed some of our policies this year. Last year was our first season, where we had two owners. Ever since Nikki has taken over as sole owner, we have implemented new policies and procedures, that better suit our industry. One of them being our Sample program. Fancy Face provides every team with a sample kit, previous to their order, to insure that you are satisfied with the products before you purchase. Sample Kits can be requested through
[email protected] or through your Varsity Sales Rep. We now accept returns on any un-opened/un-used products. We also assist you in designing a makeup look for your team. Once you have chosen a "look" and placed your order, we film a custom How-to video so everyone in your program can achieve the same look. Customer service is our first priority, and to help us with this we now have nearly 350 employees nationwide to assist you with your every need. (Last year we had only 4) We offer a complete line of cosmetics including Shadow, Shimmer, Glitter, Foundation, Blush, Mascara, Eyeliner, Lipstick, Lipgloss, Blush, Primer, Glitter Glue, and Secret Agent. You can view our collections at
www.fancyfacecosmetics.com. Please email us at
[email protected] or call us at 847-249-3094 for more info.
Thank You,
Team Fancy