Me and my daughter have been banned from a program.
Last season, my daughter was being heavily bullied by a teammate. It started off small and got worse as the season progressed. We had multiple conversations with the owner and with her various coaches about it. We gave them many chances to rectify the situation and nothing was ever done. Finally, one day at a competition, my daughters team was supposed to be on the mat for awards. All of the sudden she came running up to me with tears streaming down her face and said that she wanted to leave and she couldn't do it anymore. It took me about 30 minutes to get her to tell me, but apparently the girl who was bullying her had told her to get off the awards mat because she 'wasn't on their team and didn't deserve any awards'. My daughter was begging me not to make her go back. That evening, I contacted the owner and told her that my daughter had enough and we would not be returning.
Now, at the same time we had many friends at the gym. Mothers who were my friends and had been aware of the situation as it unfolded. I contacted 4 of them(who were also our friends outside of them gym) and let them know that we wouldn't be back but that my daughter loved their girls and we still wanted to keep in touch. We started at our current gym 2 weeks later. Now the new season has begun and a total of about 10 athletes have switched as well. Of those, only 3 were direct friends of mine. They didn't leave because I told them to, in fact, it was the opposite. I never badmouthed the gym at all, except to say that we wouldn't be returning. The other athletes, we didn't know at all but I guess word travels fast. The fact of the matter is that they were each unhappy with the former gym for their own reasons.
We have all been banned from returning to the former gym. Not that it matters because I'd drive my daughter to a different state before ever returning there. But we've been banned nonetheless.