Finally, here is an email correspondence that may enlighten some one this board as to a parents perspective.
The following email was sent to me as an explanation for what exactly is going on recently there.
The following email has had the names removed to preserve privacy, while enabling enlightenment.
(To Gym Owner), I figured I would reply to your text via email since it is way too much for texting. I still have some unresolved issues that I need to share with both of you. First of all, am I paranoid? Really? I am not paranoid; I am basing my “assumption” based on your behaviors. When I explained multiple times in my emails with (Other Gym Owner) that I would not be able to come talk on July 6th due to surgery on July 5th, I asked her if this wasn’t something we could discuss over the phone or email. Her only reply was she would touch base after the break. We are well past 3 weeks for that and I am just now hearing from (Gym Owner), still nothing from (Other Gym Owner). Is this really the customer service you provide? Because I am a customer and pay you for a service, I expect better that that.
Secondly, speaking of the service I pay for, you both admitted to me that you can not teach my child. You both told us that she was lazy and unresponsive to you and your coaches. I asked for (Gym Owner) to meet with her, which to this date never happened. Are you afraid of what she might say? I can tell you what she wanted to tell you, that you don’t believe in her and why should she even try. Is your mission to kill the inner child and her dreams? I pay you to encourage and teach her, you have told me that is not going to happen. (Other Gym Owner) sat down with (my daughter) and when she asked (my daughter) what her goals were, she told (my daughter) that she would help her but she didn’t really believe that was what (my daughter) wanted. That doesn’t sound very motivational to me. I am still confused as (my daughter) attended many of the Saturday extra tumbling, I paid for tumbling camps, and she stayed on Mondays until 9 for extra tumbling. How is that not showing determination and desire?
(My daughter) is very teachable, she just needs to know her coach believes in her and has the ability to teach her. Third, you constantly ask me about being paranoid. I think that your new policy regarding Face Book posting is absurd. I am a 45 year old woman with a ton more in my life other than cheerleading, but I am supposed to worry about every post I might put out there that you “perceive” is cheer related? I don’t think so. If I do not specify your name(s), gym name, or something to that effect, I can not worry about your “perception” that sounds like your paranoia that you need to deal with. Finally, it is nice to know that after 4 weeks you finally noticed that (my daughter) has not been to practice recently. Wow, no concern or issues until time to pay the bill? Once again that is not the customer service I expect or pay for. I am sure if it was one of your groupies they would have been reached out to long before 4 weeks. I see coaches reaching out to kids every night on social networks concerned about them missing practice, but I haven’t seen any for (my daughter). Hmmm, nice to feel like part of the family, I think I need a new family.
Yes, (my daughter) has decided she has no desire to be at (your gym) due to the fact that the two of you do not believe in her. She has found a coach that believes in her and has taught her more in one month than the 2 years she was with you. She is determined and motivated again. While I feared her complete love of the sport had been destroyed by your organization, I am relieved that the fire was relit by a wonderful coach. It makes me truly sad that I know of at least two other children you extinguished that fire in completely, I just hope over time someone can rekindle theirs too.